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Click on the appropriate links below to find out more:
Minimum machine requirements are:
1. Pentium III 500 MHz processor
2. 64 MB of system memory available
3. 32 MB of video memory
4. 800 x 600 video resolution (16 bit color)
5. 200 MB of available hard drive space
6. Standard Mouse and Keyboard
7. Internet Access with at least 28.8 KBps connection speed
Recommended:
1. Pentium IV 1.4GHz processor or above
2. 128 MB of system memory
3. 64 MB of video memory
4. 800 x 600 video resolution (16 bit color)
5. 250 MB of available hard drive space
6. Standard Mouse and Keyboard
The casino software works with Windows 95, Windows 98,
Windows 2000 and Windows NT. The software is not
compatible with an Apple Mac.
1. Make sure you are online
2. Double-click on the relevant casino icon on your desktop
OR
3. Click the Start button in Windows
4. Select "Programs"
5. Select the casino
6. Click on the casino name
1. Connect to the Internet
2. Run the casino software
3. On the main casino screen click on the "Connect" button.
4. When a dialog box appears, enter your account number and
password (or register for an account if necessary)
Your password is case-sensitive and must be entered the same
way each time you log in. If you have forgotten your
password or account number, contact a customer service
representative for assistance. Please have as many of the
following details available as possible:
1. E-mail
2. Address details
This is due to a bad or slow connection with your Internet
Service Provider. Disconnect and reconnect again. If the
problem persists, please contact us and click
support.
1. Go online and run the casino software
2. When the casino's main screen becomes visible, click on the "Register" button
3. You now need to register asa player. Following the prompts, enter your e-mail address and contact details.
You will be required to enter a password of your choice. Note that your password is case sensitive and you
should write it down
4. Keep your password in a safe place. You will use it to access the Casino each time you wish to play
Our online casinos use 128-bit SSL (Secure Socket Layer) Digital Encryption to protect the details
of your electronic transactions over the Internet. This is the Internet security standard for online
transactions as demanded by major financial institutions.
All commercial transactions are facilitated by, the Internet's premier electronic cash merchants.
These banking facilities are only available to Real Players i.e. players who wager with real money
as opposed to Guest Players, who play for fun.
Please note that it is not necessary for you to withdraw
your winnings at the end of each session: your account can
be left with a positive balance, and will be automatically
saved by our server. These credits will be available for you
to use the next time you log on to the Casino.
All withdrawals are made through our Casino software. Simply
go to the Withdrawal tab on the main screen of the
Banking section of the Casino software and enter the amount
that you wish to withdraw in the box that appears. This
withdrawal will pend in your casino account for 24 hours,
allowing you to reverse the whole withdrawal or a portion
thereof.
Click here
for more on reversing a Withdrawal.
You have various options to withdraw a winning balance from
your casino account.
The Casino currently levies no charges for withdrawing money
via this method. Withdrawals are usually refunded against
the original NETeller deposits, and to the NETeller account
from where these deposits were made. Fortune Lounge Casinos
may elect to honour withdrawals in the form of Direct Bank
Transfers (ACH), Solo or Switch refunds (UK £ only), or as a
check.
The Casino currently levies no charges for withdrawing money
via this method. Withdrawals are usually refunded against
ay deposits and to the Click2Pay account
from where these deposits were made. The Casino may elect to
honour within the
form of Direct Bank Transfers (ACH), Solo or Switch refunds
(UK £ only). Please note that Click2Pay withdrawals are possible
in US $, GB £ and EUR €.
The Casino currently levies no charges for withdrawing money
via this method. Withdrawals are usually refunded against
the original PaySpark deposits, and to the PaySpark account
from where these deposits were made. Fortune Lounge Casinos
may elect to honour withdrawals in the form of Solo or
Switch refunds (UK £ only), Direct Bank Transfers (ACH) or
as a check.
If you would like to request this method online then please contact us and click
support.
Players can choose between a check being posted or couriered
to the address they supplied the casino with when
registering. There are no charges for a check sent by
ordinary mail. Courier fees will depend on their location
and are deducted from their withdrawal amount.
The Casino currently levies no charges for withdrawing money
via this method.
If you would like to request this method online then please contact us and click
support.
This option is available to USA residents only. The Player
MUST be a signatory to the account in order to utilize this
method.
No charges are currently levied for withdrawing money via
this method. Withdrawals are usually refunded against
original FirePay Deposits. Fortune Lounge Casinos may elect
to honour withdrawals in the form of Direct Bank Transfers
(ACH) or as a check.
Winnings up to the value of your original FirePay deposit
amount will be credited to your FirePay account.
Additional winnings will be paid out to your FirePay
account, or via check or bank transfer - whichever you
prefer.
Your personal e-mail and password must be supplied prior to any transaction. We guarantee secure data
transfer during any transaction and undertake never to disclose any information to any other company.
All casino software uses 128-Bit encryption to transfer data securely over the Internet. This is the
same technology used for Internet banking.
The Casino uses state-of-the-art encryption technology to ensure that your personal information is protected at all times.
Furthermore, each player is issued with a unique password, which only they know.
Depending on your country, gambling is generally available
only to persons older than 18 years of age. However, laws in
your country or state may differ and should be checked
before attempting to play. It is the player's responsibility
to understand the gambling laws in their jurisdiction.
Don't worry! You will continue to play where you left off.
If the gaming server resolves (finishes) the bet during the
loss of your Internet connection, it will refresh your
credit balance with the outcome of the bet (i.e. whether you
won or lost). If it does not resolve the bet during loss of
the Internet connection, it will present you with the
unfinished bet the next time you select the game that was
being played when the loss occurred.
To view the status of your play during a lost connection,
click the link below.
This occurs rarely and is caused by Internet traffic. The signal (outcome of the bet) from the server
is not being relayed to your software, so the slot wheels just keep spinning because they have not received
the signal telling them when and where to stop. If you close the program, you will be refreshed to the last
known position and will not lose your bet.
Once the download is complete, install the software on your
PC.
1. Make sure you're connected to the Internet
2. You will then be prompted to register online.
3. You can register to play for FREE.
4. To register you will have to enter your e-mail address, contact details and a password.
5. Make a note of your password and keep them in a safe place, as you will
need them to access the casino each time you wish to play.
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